When you hear the word ‘automation’ what comes to your mind? You could think of robots and other advanced technologies that would replace manpower… but that is what you called Industrial Automation which is entirely different from Business Process Automation. Business Process Automation (BPA) is the automation of business processes through technology, allowing businesses to cut costs and increase productivity.
To give you a better idea on how BPA works, in this article we will provide a few amazing tools to guide you on this matter. All businesses are unique and all of them strive for innovation to improve productivity in the workplace, in customer care management, and increase profit. With this idea instilled in our minds, the concept of BPA enters… wherein, if business can automate a process, employees are left with fewer tasks that helps them focus on other tasks that need greater attention. Thus, quality of work is not neglected.
3 AMAZING TOOLS FOR BUSINESS AUTOMATION:
- Zapier – is a simple automation platform. Zaps connect your apps to automate repetitive tasks, so you can focus on other work. You can connect two or more apps to automate repetitive tasks without coding or relying on developers to build the integration.
- Xero – the more your business expands, the more you need to invest in your accounting. Log in online anytime, anywhere on your Mac, PC, tablet or phone and see up-to-date financials. You can use their mobile app to reconcile, send invoices, or create expense claims – from anywhere. There is online invoicing to send to your customers. Also, Xero imports and categorises your latest bank transactions.
- Zendesk – Zendesk is a service-first CRM company that builds software designed to improve customer relationships. They have a Support Suite option that allows a business to have natural conversations with customers, without letting them feel what’s going on behind the scenes.