Millions of people around the world are going online every day, checking the news, looking for social connections, listening to music, watching movies, and seeking employment. This growth is clearly fuelling social media use. According to We Are Social Inc. 45% of the world’s population are now social media users: a total of 3.5 billion people. This clearly tells us that digital life will also be the ‘new normal’ as COVID-19 persists and affects our traditional way of living. People will make a big shift from traditional physical work habits to digital work and remote work. Now, the challenge is left to the growing businesses. How are they going to address the influx of demand and manage their customers’ concerns?
There are several answers that have been easily and readily available for a long time but might have been overlooked or not fully considered. Now, these considerations need to be made and it needs to be done and prioritized.
A Virtual Assistant provides various services to entrepreneurs or businesses from a remote location. From digital marketing tasks, scheduling appointments and managing events to personal errands, managing diaries and admin tasks, and much more. So if you still aren’t convinced and you do not take your Virtual Assistant Team seriously, this might convince you…
Representation of Your Company 24/7
Hiring Virtual Assistants gives your company the impression of taking your client’s concern seriously. They would be the first one to hear your customer’s feedback, report on it and action what needs doing, also note that when a client feels that their words matter, you won’t lose them, and your customer retention will increase.
Enhances Social Media Presence
Social media can be a powerful platform to gain and attract new customers. All you need is an interesting post with images or videos to tell your followers about your new product which your VA Team could provide for you, schedule to be posted, and monitor and reply to the customers feedback on social media. Managing social media can be a full time job, but a skilled VA can do this task in a few hours, and you only pay for their hourly rate.
A VA doesn’t get sick leaves, extra office equipment, vacation leave, company benefits and saves you the worry of paying high salaries. In fact, VAs work in remote locations which is good because if your business is growing globally, you need people that can connect to your customer’s culture, and in the most appropriate time zone.
Of course, a VA needs to have good communication with you, your business partners, and your clients which is why finding the right partner that provides innovative communication that helps you save your money is important.