Redesigning The Onboarding Process

They say first impressions last, and this could be the reason why new employees resign after the first three months. We don’t want to lose top talents, but if your employees keep quitting their jobs even though they just started, it could suggest that you don’t have a structured onboarding process, or that something is very wrong in the hiring, training, and supporting processes in your company. 

Onboarding is different from orienting employees. Orientation comes first before being onboarded and involves touring employees around the building, telling them the basics of the company, the teams and the jobs. On the other side, onboarding is a process where you incorporate newly hired employees into the culture of the company. 

During the first month, your onboarding plan should cover the simple and necessary daily life of your company. Recently offices have been forced to shift to a new mode of working; work from home, which not everyone is used to. In addition to that, now that there are over 689,000 cases of COVID-19 in the United Kingdom and as vaccines are under observation to ensure its effectiveness to kill the virus, it must be getting tougher for companies to plan their onboarding process as everything should be compliant with the health and safety standards enforced by the government to contain the spread of COVID-19.

As a guide, here are some onboarding processes you can add to your checklist for work from home employees: 

  1. Set expectations and goals – do not expect too much from new employees, they might have experience and skills, but they do not know how you like the job to be done. Some remote workers are more hardworking and self-sufficient than people who are used to being monitored and working in an office environment. As a tip, you can give the instructions and details in written format, and a verbal summary on a recorded call so they can go back to it multiple times and really understand what you are trying to convey. Better, if you have a cloud file to store all the policies that each employee needs to access. 
  1. Check tools and equipment – you don’t put your soldiers on a battlefield unprepared. Which is why it is important that before you onboard an employee, inform them about the equipment needed for their job, and make sure that they have it. It could be a laptop, phone, or just pens and pencils. After completing those things, you can set up a meeting for your new employees with your company’s IT Department to train them and help them get used to the tools of the trade. 
  1. Training employees as needed unlike before where employees meet with another colleague to train them to do the job; today, your company would be investing more in user-friendly interactive courses online, because real-time engagements are limited. 

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