2023 Trends in Mobile Cybersecurity

Pre-pandemic people were tied to their desks, in their offices working from a fixed location on a singular IP Address. This allowed for people to overhear conversations, record calls easily and offer training and guidance where needed.

Lately, business communication has altered drastically. The growing popularity of remote work, increased consumer demands, and the introduction of stringent new rules are just a few of the worldwide elements impacting telecommunication trends.

Several businesses have abandoned traditional forms of communication including fax machines and landlines in the last decade. Cloud computing, instant messaging, video conferencing, and online collaboration spaces are just some of the ways in which modern businesses are trying to improve communication among their dispersed workforce. While it may sound overwhelming, it is important to be aware of the current state of the telecom sector in order to remain ahead of the competition.

Customers require Live Chat, facebook messaging, phone calls, emails and SMS as a minimum, if not virtual meetings and additional videos and FAQs on the website to answer their questions.  Safety first is a common theme due to risks of people working from home and accessing different systems. 

The following constitute a few of the most notable current trends for which businesses should prepare.

1. Networks Rebranding

With 5G availability exceeding 60% across Europe, networks have grown more intelligent. Communications are predicted to become more stable as a result of the widespread use of AI to aid with network operations, allowing for greater foresight into and mitigation of connection issues. Also, 2023 will be a pivotal year in the exploration of 6G.

2. Increase Usage of Mobile Devices

With the rise of hybrid workplace models and the associated rise in business travel, employees’ mobile phones are never far from their side. New non-VoIP solutions from telcos and mobile cellular connections  transform interactions in a safer and more innovative way for its users.

3. Protecting and Building Resilient Cybersecurity 

In 2023, telcos must take all possible steps to safeguard themselves against cyberattacks and market volatility. As telcos are responsible for connectivity that makes it possible for other digital services to function, they should guarantee that no cyberattacks will arise as a result of the usage of IoT architecture, ignorant end users, or untrustworthy third-party suppliers.

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