Author: Rob Dunn

Have you seen 3 year olds with iPhones, happily jumping around TikTok, YouTube, Netflix and playing games?  This would not

Raising money is important for any business, charity or organisation. You need it to run operations, pay staff, buy materials,

Employees who are talented, well-mannered, and industrious have choices about where and for whom they work. Your business, as an

Working from home was always rare for most people, but since the COVID-19 outbreak, many businesses have expanded their use

To provide the finest customer service experience, you must have a top-notch staff. Even the finest teams may get complacent

Employee scheduling enables business owners and managers to mobilise their employees in order to improve the customer experience and achieve

It is clear to everyone who has received a company-wide email that a reply-all chain may do serious damage to

A follow-up email after an interview comes under the category of unwritten social norms, even though most recruiters would never

We have all turned on the TV and seen adverts that have caught our eye.  We have all seen or

Can you imagine a product that is entirely gender specific?  You might lean towards a razor for men? But what

Everyone makes mistakes, it is OK.  Catching these mistakes early on is important, and then fixing them quickly and assertively

Happy wife, happy life.  Teamwork makes the Dream work.  We all know that improving employee satisfaction leads to a better

It’s a lot easier to get things done when you’re surrounded by people who care about you and your work.

Unresolved employment issues will lead to poor worker morale. This will reduce the company’s productivity. That implies constant monitoring and

Sexual harassment in the workplace is a threat to employees, the company and the reputation of the company now and

I have a great manager. She does a superb job in the office, with the staff, with our customers and

By Kat Boogaard As a freelancer, you may think you don’t need a mentor. After all, you’re in business for yourself. But,

During these past few years, businesses everywhere have changed. Workforces are changing, businesses are adapting, and we are in a

What is a company’s most valuable asset? Some people might put a monetary value on assets, vehicles, computers, Intellectual property.

Separating digital customer experience from total customer experience is pointless in a world where digital and physical “combine.” The consumer

If you really want outstanding growth and success, it is necessary to attach culture with strategy. Alignment of the organisation

We only recruit from Harvard.  Only Cambridge or Oxford for us.  This kind of reputational building recruitment is one of

How many of us have worked in a factory for a summer job?  Or gained valuable experience in an office?

Now that we are moving back into a post-pandemic normal, people are taking what they have learned and adapting it

How do you find work these days? Now we are in a post-pandemic era, there are new ways to work,

For small businesses, time is money – and every day counts. That’s why it’s important to ensure your team is

Who wants to be under a microscope at work? Why have you done this, why did you say that? What

The referee, the umpire, the adjudicator, these people are often the most hated people in sport or in the position.

We all say and do the wrong things from time to time. When the older generation were young enough to

Do you care about how people see you or what they think of you?  That is your reputation.  If you