How To Email Clients Politely?
Email is the most popular form of communication from freelancers to clients, and vice versa, however, writing a good email can take time, and often you are not paid for that time!
Have you ever found yourself mindlessly staring at a blank screen, unable to formulate a simple response to a straightforward query? Putting together a statement that conveys your meaning without coming off as impolite is a time-consuming and complex task, and we realise that.
- Start with a warm greeting. Your email’s opening sets the mood and may affect how the receiver views you. It’s best to avoid coming off as abrupt in your first email to a new business contact by welcoming them nicely. In a business email, don’t start with “Dear,” “Hello,” or any other form of salutation. Whether you’re writing to your supervisor, a coworker, or a junior, a simple “Hi” is preferable. It is a far more efficient method to begin an email and eliminates any potential distractions.
- Go straight to business. Get to the meat of your email quickly once you’ve introduced yourself and stated your aim. Email recipients like concise easily understood writing. Also, if there are complex terminologies in your email, try to paraphrase them into simpler words. The reality is that people’s attention spans for email are short and your clients are pressed for time too.
- Avoid including emojis. A conversation’s stress may be eased with the use of smiley faces, often known as emoticons. However, in a professional situation, adding emoji to an email may not regard you as warmer or more hopeful. On the contrary, you could be sending a signal that you aren’t taking things seriously or aren’t up to par. We don’t want clients to see us as that, right?
Being a freelancer takes more than having respectable credentials, it also entails being respectful in handling communications with your stakeholders. Email is similar to other means of contact in this respect. Politeness in an email is no different than that shown in person. Words are very potent and may be used to do great harm. If you value politeness and credibility, then present yourself with deference.
Always remember that people save emails, and like to continue email chains, this means that you should choose your words carefully and always have the same tone to your emails
